Now that we have gotten the most obvious out of the way, let’s talk about the lagniappe! Yes, this store has lagniappe. The staff is ready to greet you as soon as you walk through the door. Not only do they greet you, they are ready to help you. I mean truly help. Meaning if you can’t make it to the store and you have to send your husband with a list, they will help him find the right things. The recommendations will have you creating reasons to give the gift of wine and bourbon!
The customer service really deserves to be singled out.
My friend says it best, “Total Wine is the Chick-Fil-A of adult beverage stores.” Then, there are the classes. You can literally take classes on how to be your own mixologist. This screams MOMS NIGHT OUT!! If you haven’t figured it out yet, you can spend an entire day in Total Wine.
Did I mention the tasting area?
There is a whole area just for tasting. Just take a look at the “event board” and you will see all of the upcoming tastings and events. Even if you are tasting a high end alcohol, they won’t try to upsell you. The recommendations truly are based on experience and not price tag.
Just when you think you have reached Libation Utopia, they hit you with a loyalty program. So if you’re looking for me, I’m somewhere between the tequila aisle and Tasting Room. There you have it. You, in fact, do not have to grow up, you can be a “Total Wine Mom.”
I have literally drove past this place and never check it out and now I have to see and do some tasting for myself